PRIVACY POLICY


THE OPERATORS OF THIS WEBSITE TAKE THE PROTECTION OF YOUR PERSONAL DATA VERY SERIOUSLY. WE TREAT YOUR PERSONAL DATA CONFIDENTIAL AND ACCORDING TO THE LEGAL DATA PROTECTION REGULATIONS AND THIS PRIVACY POLICY. THE USE OF OUR WEBSITE IS USUALLY POSSIBLE WITHOUT PROVIDING PERSONAL DATA. PERSONAL DATA, SUCH AS NAMES, ADDRESSES OR E-MAIL ADDRESSES, ARE ALWAYS PROVIDED ON A VOLUNTARY BASIS IF POSSIBLE. THESE DATA WILL NOT BE PASSED ON TO THIRD PARTIES WITHOUT YOUR EXPLICIT PERMISSION. HOWEVER, WE WOULD LIKE TO POINT OUT THAT DATA TRANSMISSIONS VIA INTERNET (E.G. E-MAIL COMMUNICATION) CANNOT BE ENTIRELY SECURE AND MAY HAVE SECURITY VULNERABILITIES. A COMPLETE PROTECTION OF PERSONAL DETAILS AGAINST UNAUTHORISED ACCESS BY THIRD PARTIES IS NOT POSSIBLE.


WHAT DO WE DO WITH YOUR INFORMATION?
WHEN YOU PURCHASE SOMETHING FROM OUR WEBSITE, AS PART OF THE BUYING AND SELLING PROCESS, WE COLLECT THE PERSONAL INFORMATION YOU GIVE US SUCH AS YOUR NAME, ADDRESS AND EMAIL ADDRESS. WHEN YOU BROWSE OUR STORE, WE ALSO AUTOMATICALLY RECEIVE YOUR COMPUTER’S INTERNET PROTOCOL (IP) ADDRESS IN ORDER TO PROVIDE US WITH INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM. EMAIL MARKETING (IF APPLICABLE): WITH YOUR PERMISSION, WE MAY SEND YOU EMAILS ABOUT OUR WEBSITE, NEW PRODUCTS AND OTHER UPDATES.

CONSENT
HOW DO YOU GET MY CONSENT? WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR CREDIT CARD, PLACE AN ORDER, ARRANGE FOR A DELIVERY OR RETURN A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR COLLECTING IT AND USING IT FOR THAT SPECIFIC REASON ONLY. IF WE ASK FOR YOUR PERSONAL INFORMATION FOR A SECONDARY REASON, LIKE MARKETING, WE WILL EITHER ASK YOU DIRECTLY FOR YOUR EXPRESSED CONSENT OR PROVIDE YOU WITH AN OPPORTUNITY TO SAY NO.
HOW DO I WITHDRAW MY CONSENT? IF AFTER YOU OPT-IN, YOU CHANGE YOUR MIND, YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, FOR THE CONTINUED COLLECTION, USE OR DISCLOSURE OF YOUR INFORMATION, AT ANYTIME, BY CONTACTING US AT CUSTOMERCARE@COOLALA.FR OR MAILING US AT: COOLALA GMBH, KAULBACHSTRASSE 33-35, 12247 BERLIN, GERMANY.

DISCLOSURE
WE MAY DISCLOSE YOUR PERSONAL INFORMATION IF WE ARE REQUIRED BY LAW TO DO SO OR IF YOU VIOLATE OUR TERMS AND CONDITIONS.

THIRD-PARTY SERVICES
IN GENERAL, THE THIRD-PARTY PROVIDERS USED BY US WILL ONLY COLLECT, USE AND DISCLOSE YOUR INFORMATION TO THE EXTENT NECESSARY TO ALLOW THEM TO PERFORM THE SERVICES THEY PROVIDE TO US. HOWEVER, CERTAIN THIRD-PARTY SERVICE PROVIDERS, SUCH AS PAYMENT GATEWAYS AND OTHER PAYMENT TRANSACTION PROCESSORS, HAVE THEIR OWN PRIVACY POLICIES IN RESPECT TO THE INFORMATION WE ARE REQUIRED TO PROVIDE TO THEM FOR YOUR PURCHASE-RELATED TRANSACTIONS. FOR THESE PROVIDERS, WE RECOMMEND THAT YOU READ THEIR PRIVACY POLICIES SO YOU CAN UNDERSTAND THE MANNER IN WHICH YOUR PERSONAL INFORMATION WILL BE HANDLED BY THESE PROVIDERS. IN PARTICULAR, REMEMBER THAT CERTAIN PROVIDERS MAY BE LOCATED IN OR HAVE FACILITIES THAT ARE LOCATED A DIFFERENT JURISDICTION THAN EITHER YOU OR US. SO IF YOU ELECT TO PROCEED WITH A TRANSACTION THAT INVOLVES THE SERVICES OF A THIRD-PARTY SERVICE PROVIDER, THEN YOUR INFORMATION MAY BECOME SUBJECT TO THE LAWS OF THE JURISDICTION(S) IN WHICH THAT SERVICE PROVIDER OR ITS FACILITIES ARE LOCATED. ONCE YOU LEAVE OUR WEBSITE OR ARE REDIRECTED TO A THIRD- PARTY WEBSITE OR APPLICATION, YOU ARE NO LONGER GOVERNED BY THIS PRIVACY POLICY OR OUR WEBSITE’S TERMS AND CONDITIONS.
LINKS: WHEN YOU CLICK ON LINKS ON OUR WEBSITE, THEY MAY DIRECT YOU AWAY FROM OUR SITE. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF OTHER SITES AND ENCOURAGE YOU TO READ THEIR PRIVACY STATEMENTS.

SECURITY
TO PROTECT YOUR PERSONAL INFORMATION, WE TAKE REASONABLE PRECAUTIONS AND FOLLOW INDUSTRY BEST PRACTICES TO MAKE SURE IT IS NOT INAPPROPRIATELY LOST, MISUSED, ACCESSED, DISCLOSED, ALTERED OR DESTROYED. IF YOU PROVIDE US WITH YOUR CREDIT CARD INFORMATION, THE INFORMATION IS ENCRYPTED USING SECURE SOCKET LAYER TECHNOLOGY (SSL) AND STORED WITH A AES-256 ENCRYPTION. ALTHOUGH NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE, WE FOLLOW ALL PCI-DSS REQUIREMENTS AND IMPLEMENT ADDITIONAL GENERALLY ACCEPTED INDUSTRY STANDARDS.

COOKIES
THIS WEBSITE PARTIALLY USES SO-CALLED COOKIES. COOKIES DO NOT CAUSE DAMAGES TO YOUR COMPUTER AND DO NOT CONTAIN VIRUSES. COOKIES ALLOW US TO MAKE OUR OFFER MORE USER-FRIENDLY, MORE EFFICIENT AND MORE SECURE. COOKIES ARE SMALL TEXT FILES, STORED BY YOUR BROWSER ON YOUR COMPUTER. THE MOST COOKIES THAT WE USE ARE SO-CALLED “SESSION COOKIES”. THEY WILL BE DELETED AUTOMATICALLY AFTER THE END OF YOUR VISIT. OTHER COOKIES REMAIN ON YOUR TERMINAL DEVICE. THOSE COOKIES ENABLE US TO RECOGNISE YOUR BROWSER ON YOUR NEXT VISIT. YOU CAN ADJUST YOUR BROWSER THAT WAY IN ORDER TO BE INFORMED WHEN COOKIES ARE PLACED, TO INDIVIDUALLY ALLOW COOKIES OR TO GENERALLY EXCLUDE COOKIES IN CERTAIN CASES AS WELL AS TO ACTIVATE THE AUTOMATIC DELETION OF COOKIES WHEN CLOSING THE BROWSER. THE DEACTIVATION OF COOKIES MAY IMPAIR THE FUNCTIONALITY OF THIS WEBSITE.

SEVER-LOG-FILES
THE PROVIDER OF THIS WEBSITE AUTOMATICALLY COLLECTS AND STORES INFORMATION IN LOG FILES WHICH YOUR BROWSER AUTOMATICALLY TRANSMITS TO US, SUCH AS - BROWSER TYPE/VERSION - USED OPERATING SYSTEM - REFERRER URL - HOSTNAME OF THE ACCESSING COMPUTER - TIME OF QUERY THOSE DATA CANNOT BE ASSOCIATED WITH INDIVIDUAL PERSONS. A MERGING WITH OTHER DATA SOURCES DOES NOT TAKE PLACE. WE RESERVE THE RIGHT TO RETROSPECTIVELY CHECK THE DATA IF REASONABLE EVIDENCES CONCERNING ILLEGAL USE BECOME KNOWN.

CONTACT FORM
IF YOU SEND ENQUIRIES TO US VIA THE CONTACT FORM, YOUR DATA ENTERED INTO THE CONTACT FORM, INCLUDING THE STATED CONTACT DATA, ARE STORED FOR THE PURPOSE OF DEALING WITH YOUR ENQUIRY AND IN CASE OF ADDITIONAL ENQUIRIES. THESE DATA WILL NOT BE PASSED ON WITHOUT YOUR PERMISSION.

NEWSLETTER
IF YOU WOULD LIKE TO RECEIVE THE NEWSLETTER OFFERED ON OUR WEBSITE, WE REQUIRE YOUR EMAIL ADDRESS AS WELL AS INFORMATION WHICH ALLOW US TO CHECK THAT YOU ARE THE OWNER OF THE PROVIDED EMAIL ADDRESS AND THAT YOU AGREE TO THE RECEPTION OF THE NEWSLETTER. FURTHER DATA WILL NOT BE COLLECTED. WE USE THOSE DATA EXCLUSIVELY FOR THE SENDING OF THE REQUESTED INFORMATION AND DO NOT TRANSMIT THEM TO THIRD PARTIES. THE GIVEN PERMISSION TO THE STORAGE OF THE DATA, THE EMAIL ADDRESS AS WELL AS THE USE OF SUCH FOR THE PURPOSE OF SENDING THE NEWSLETTER CAN BE WITHDRAWN AT ANY TIME VIA THE “UNSUBSCRIBE”- LINK WITHIN THE NEWSLETTER.

AGE OF CONSENT
BY USING THIS SITE, YOU REPRESENT THAT YOU ARE AT LEAST THE AGE OF MAJORITY IN YOUR STATE OR PROVINCE OF RESIDENCE, OR THAT YOU ARE THE AGE OF MAJORITY IN YOUR STATE OR PROVINCE OF RESIDENCE AND YOU HAVE GIVEN US YOUR CONSENT TO ALLOW ANY OF YOUR MINOR DEPENDENTS TO USE THIS SITE.

PRIVACY POLICY FOR THE USE OF GOOGLE ANALYTICS
THIS WEBSITE USES GOOGLE ANALYTICS, A WEBSITE ANALYSIS SERVICE BY GOOGLE INC. (“GOOGLE”). GOOGLE ANALYTICS USES SO-CALLED"COOKIES", TEXT FILES THAT ARE STORED ON YOUR COMPUTER TO ANALYSE YOUR USE OF THE WEBSITE. THE INFORMATION GENERATED BY THE COOKIE ABOUT YOUR USE OF THIS WEBSITE (INCLUDING YOUR IP ADDRESS) IS SENT TO AND STORED AT A GOOGLE SERVER IN THE U.S.A. IF THE IP-ANONYMISATION IS ACTIVATED ON THIS WEBSITE, YOUR IP- ADDRESS WILL BE SHORTENED PRIORY WITHIN THE MEMBER STATES OF THE EUROPEAN UNION OR OTHER CONTRACTUAL STATES OF THE TREATY ON THE EUROPEAN ECONOMIC AREA. ONLY IN EXCEPTIONAL CASES YOUR COMPLETE IP-ADDRESS WILL BE TRANSMITTED TO A SERVER IN THE U.S.A. AND SHORTENED THERE. COMMISSIONED BY THE OPERATORS OF THIS WEBSITE, GOOGLE WILL USE THIS INFORMATION TO EVALUATE YOUR USE OF THE WEBSITE, TO COMPILE REPORTS ON WEBSITE ACTIVITIES FOR WEBSITE OPERATORS AND TO PROVIDE OTHER SERVICES RELATED TO WEBSITE AND INTERNET ACTIVITIES. GOOGLE WILL NOT ASSOCIATE YOUR IP ADDRESS WITH ANY OTHER DATA HELD BY GOOGLE. YOU MAY PREVENT THE INSTALLATION OF COOKIES BY ADJUSTING THE SETTINGS OF YOUR BROWSER; HOWEVER, IF YOU DO SO, YOU MAY BE UNABLE TO USE ALL FEATURES OF THIS WEBSITE. FURTHER, YOU MAY PREVENT THE COLLECTION OF DATA GENERATED BY COOKIES AND RELATED TO THE USE OF THIS WEBSITES BY DOWNLOADING AND INSTALLING THE PLUG-IN UNDER THE FOLLOWING LINK: HTTP://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT?HL=DE.

PRIVACY POLICY FOR THE USE OF FACEBOOK-PLUG-INS
ON OUR WEBSITES PLUG-INS OF THE SOCIAL NETWORK FACEBOOK, 1601 SOUTH CALIFORNIA AVENUE, PALO ALTO, CA 94304, USA ARE INTEGRATED. YOU RECOGNISE THESE PLUG-INS BY THE FACEBOOK LOGO OR THE LIKE- BUTTON ON OUR SITE. FOR AN OVERVIEW OF FACEBOOK PLUG-INS, PLEASE SEE HERE: HTTP://DEVELOPERS.FACEBOOK.COM/DOCS/PLUGINS/.
IF YOU VISIT OUR WEBSITES, A DIRECT CONNECTION BETWEEN YOUR BROWSER AND THE FACEBOOK SERVER IS ESTABLISHED BY THIS PLUG-IN. BY THAT FACEBOOK RECEIVES INFORMATION THAT YOU HAVE VISITED OUR WEBSITES WITH YOUR IP-ADDRESS. IF YOU CLICK THE FACEBOOK “LIKE” BUTTON WHILE YOU ARE LOGGED ON TO YOUR FACEBOOK ACCOUNT YOU MAY LINK THE CONTENTS OF OUR WEBSITE TO YOUR FACEBOOK ACCOUNT. THEREBY FACEBOOK CAN ASSOCIATE YOUR VISIT OF OUR WEBSITE TO YOUR FACEBOOK ACCOUNT. WE WOULD LIKE TO POINT OUT THAT WE AS PROVIDER OF THIS WEBSITE DO NOT OBTAIN KNOWLEDGE ABOUT THE CONTENTS OF THE TRANSMITTED DATA AS WELL AS THE USE OF SUCH BY FACEBOOK. FOR FURTHER INFORMATION, PLEASE CHECK THE PRIVACY POLICY OF FACEBOOK UNDER HTTP://DE-DE.FACEBOOK.COM/POLICY.PHP
IF YOU DO NOT WISH THAT FACEBOOK ASSOCIATES YOUR VISIT OF OUR WEBSITES TO YOUR FACEBOOK ACCOUNT, PLEASE LOG OUT OF YOUR FACEBOOK ACCOUNT.

PRIVACY POLICY FOR THE USE OF INSTAGRAM
ON OUR WEBSITES FUNCTIONS OF THE SERVICE INSTAGRAM ARE EMBEDDED. THESE FUNCTIONS ARE OFFERED BY THE INSTAGRAM INC., 1601 WILLOW ROAD, MENLO PARK, CA, 94025, USA. IF YOU ARE LOGGED IN TO YOUR INSTAGRAM ACCOUNT YOU CAN LINK CONTENTS OF OUR WEBSITE WITH YOUR INSTAGRAM PROFILE BY CLICKING THE INSTAGRAM BUTTON. BY THIS INSTAGRAM WILL ASSOCIATE THE VISIT OF OUR WEBSITE WITH YOUR USER ACCOUNT. WE WOULD LIKE TO POINT OUT THAT WE, AS PROVIDER OF THIS WEBSITE, DO NOT OBTAIN KNOWLEDGE ABOUT THE CONTENTS OF TRANSMITTED DATA AS WELL AS THEIR USE BY INSTAGRAM. FOR FURTHER INFORMATION, PLEASE REVIEW THE PRIVACY POLICY OF INSTAGRAM: HTTP://INSTAGRAM.COM/ABOUT/LEGAL/PRIVACY/

CHANGES TO THIS PRIVACY POLICY
WE RESERVE THE RIGHT TO MODIFY THIS PRIVACY POLICY AT ANY TIME, SO PLEASE REVIEW IT FREQUENTLY. CHANGES AND CLARIFICATIONS WILL TAKE EFFECT IMMEDIATELY UPON THEIR POSTING ON THE WEBSITE. IF WE MAKE MATERIAL CHANGES TO THIS POLICY, WE WILL NOTIFY YOU HERE THAT IT HAS BEEN UPDATED, SO THAT YOU ARE AWARE OF WHAT INFORMATION WE COLLECT, HOW WE USE IT, AND UNDER WHAT CIRCUMSTANCES, IF ANY, WE USE AND/OR DISCLOSE IT. IF OUR WEBSITE IS ACQUIRED OR MERGED WITH ANOTHER COMPANY, YOUR INFORMATION MAY BE TRANSFERRED TO THE NEW OWNERS SO THAT WE MAY CONTINUE TO SELL PRODUCTS TO YOU. QUESTIONS AND CONTACT INFORMATION IF YOU WOULD LIKE TO: ACCESS, CORRECT, AMEND OR DELETE ANY PERSONAL INFORMATION WE HAVE ABOUT YOU, REGISTER A COMPLAINT, OR SIMPLY WANT MORE INFORMATION CONTACT OUR PRIVACY COMPLIANCE OFFICER AT CUSTOMERCARE@COOLALA.FR.


LAST UPDATE: JANUARY 24, 2018